FROM OUR HAPPY CUSTOMERS
Our customers depend on us to provide reliable, professional customer service. We do our best to meet and exceed their high standards. Here's what just some of our customers say about our team.
Claire Griffths, Kent
Barry the engineer was very courteous and arrived at very short notice and got the job done efficiently.
(Date: 21.11.2013) Leak Detection Engineer: Barry Cronin
Mrs Clapshaw, Devon
I was very pleased with the service. Thank you Lee in finding our leak.
(Date: 12.11.2013) Leak Detection Engineer: Lee Dolman
Mr Binley, Denford
The central heating leak has been fixed !! I can to praise Lee enough. He immediately installed confidence on his arrival and is a very good ambassador for your company. We were considering renting our own thermal camera and finding the leak ourselves . I am sure we would have spent hours even days trying to find it, and looking at where the leak is and the dry area around it, I am sure we would not have found it ourselves before spending a great deal more money than we paid you.
(Date: 8.11.2013) Leak Detection Engineer: Lee Dolman
Mr Binley, Denford
I was very impressed with Marks telephone manner & knowledge.
(Date: 5.11.2013) Leak Detection Engineer: Mark Hodge
Ray Charmak, Brighton
He was spot on. photos to follow well done and Thanks.
(Date: 5.11.2013) Leak Detection Engineer: Mark Hodge
Mrs M White, London
Just wanted to say a big thank you for sending Barry to detect my leak today. He detected the leak and reassured me that there is nothing to worry about and that it would soon be resolved. Also, at my request he turned the water mains off, which is the first time in ages that I cannot hear running water under the floor, which has kept me awake for the last 3 nights. Once again a big thank you for sending such an experienced man I was delighted with the service
(Date: 31.10.2013) Leak Detection Engineer: Barry Cronin
Sandra Smith, Ashford, Kent
Barry has visited my property this afternoon to undertake a gas test in the hope of moving my insurance claim forward. He took time to explain the process and results to me, which I very much appreciated as I have no technical background, was thorough and very polite and professional. Please pass my thanks for his patience on to him in due course.
(Date: 30.10.2013) Leak Detection Engineer: Barry Cronin
Kalpesh Joshi, Middlesex
Please be advised of the following service that was provided by your team member, Mr Barry Cronin. I was very impressed with his customer service, knowledge, care and understanding of the problem we were faced with and how he kept us informed throughout his inspection work. It is so nice to see someone who can see the whole picture and not just the problem. An absolute pleasure and would recommend him highly.
(Date: 23.10.2013) Leak Detection Engineer: Barry Cronin
Mr Dass, Slough
Barry, the engineer was a lovely wonderful person, many thanks for locating my leak so grateful thank you very much indeed and to the office staff for being so helpful.
(Date: 16.10.2013) Leak Detection Engineer: Barry Cronin
Mr Ganesh, Langley, Slough
The engineer was very approachable and left the area clean and tidy
(Date: 11.10.2013) Leak Detection Engineer: Mark Hodge
Sonja Johannessen, Hilperton Marsh, Wiltshire
The 2 engineers were excellent. Welldone Chaps.
(Date: 11.10.2013) Leak Detection Engineer: Mark Hodge and Bernie
Andy Scott, Fareham
Just to say so many thanks for juggling everything to ensure your Engineer got to me yesterday, I have nothing but praise for your company, a great professional service so many thanks. British gas have been here all morning and fixed the problem. Again so many thanks. You and your engineer have made three people very happy.
(Date: 9.10.2013) Leak Detection Engineer: Mark Hodge
I just wanted to let you know that Brett successfully identified where our central heating leak was. We had our floor dug up on Friday and the leak was in the area that Brett had marked out. I would be grateful if you could thank Brett for his hard work and determination to find the source of our massive water loss. I have been very impressed with your company and with the efforts made to minimise damage to property when tracing leaks. I will most certainly recommend you to anyone who might find themselves in a similar position.
(Date: 6.10.2013) Leak Detection Engineer: Brett Hughes
Mr. Devlukia, Ilford
We had a specialist in today named Barry, who had been referred by homeserve to find a leak. He managed to identify the problem being the shower. He went down in the celler to see the extent of the damage and told me it was severly wet everywhere down there when we ran the shower. He told me what I was dealing with, where others coudnt. He told me the extent of water damage which could even make the kitchen unsafe to
access. He even gave me advise on how to deal with the issue for which I will follow. I understand that he will be writing a report to homeserve, which will enable us to take the step. Thanks
(Date: 3.10.2013) Leak Detection Engineer: Barry Cronin
Mrs D Jayne, Wales
Hello, Just wanted to pass on the comments from a very impressed Policyholder following the visit by your technician; "During my earlier conversation with Mrs Jayne she wanted to express how impressed she was with the gentleman who attended from LDS, she was very impressed with how polite and hard he worked whilst at the property." Paul, just wanted to keep you aware of the good work by LDS Many Thanks Simon Morris Claims Handler LAS Claims Management Ltd
(Date: 27.9.2013) Leak Detection Engineer: Lee Dolman
Mr Eglinton, County Durham
We are delighted with the work carried out at our property last week. Brett worked hard and was very tidy. Saving us a lot of money thank you very much. We will recommend you.
(Date: 26.9.2013) Leak Detection Engineer: Brett Hughes
Your engineer, Barry, came yesterday to diagnose internal leaks in the above house.
I would like to praise him for his manner and endeavours to detect the water leaks. He identified a major leak (from a downstairs toilet). This is a problem which has been ongoing for a very long while and caused us a lot of expense and stress. We can't thank you - and particularly Barry - enough for finding the root of the problem. I took readings from yesterday to today (24 hours) and they show the consumption has dropped by 450 litres - hence the leak! Many many thanks.
(Date: 27.9.2013) Leak Detection Engineer: Barry Cronin
Teresa Austin, Huntingdon, Cambridgeshire
I am writing just to say what a really helpfull and efficient member of staff you have who called out to our property on Friday 13th September to detect a leak for Homeserve. His name is Barry but unfortunately I didn't catch his surname. He was extremely polite and most sympathetic. I have to say I think he is a credit to your company and I think it's only right you are told. People are very quick to complain but never quick enough to give credit when it is due.
(Date: 16.9.2013) Leak Detection Engineer: Barry Cronin
Mr Shaddock from Norwich
I was very pleased with the job Brett did this morning. He was professional, polite and exceptionally knowledgeable and found the leak which was a great relief. Please can I pass on his thanks and utmost praise.
(Date: 12.9.2013) Leak Detection Engineer: Brett Hughes
Glyn Jacks, Merseyside
Hi Lisa could i just thank you for your prompt and efficent service once again and could you also thank Barry and Bernard for their excellent work and look forward to working with you again. Many thanks Glyn Jacks
(Date: 11.9.2013) Leak Detection Engineer: Barry Cronin and Bernard Clark
For more LDS customer testimonials please visit our website http://www.leakdetectionspecialists.co.uk/testimonials.htm