Friday, 7 June 2013
Our customers depend on Leak Detection Specialists to provide reliable, professional customer service. We do our best to meet and exceed their high standards. Here's what our customers say about our team.
Mrs G Crayford-Venn, Aylesbury
Thank you very much, Lee was fantastic.
John Murrells, Berkshire
Firstly, I wanted to let you know that Russell attended promptly this morning and conducted a thorough diagnosis of the apparent water leak. Given the size of the property, this took some time. He was extremely methodical, courteous and was careful to keep soft furnishings clean etc.
Using several techniques, he was able to locate the source of the leak to an underfloor CH feed pipe, laid under screed in a hallway cupboard. We were able to verify this after having excavated a small area. I'm convinced that there would have been no way of finding this leak without the assistance of Russell and the resultant damage would have been so much worse. Please pass on my thanks again to Russell Noble and be assured that I wouldn't hesitate to recommend your company in future.
Vickie Tomkins, New Eltham, London
I am writing to express my satisfaction with the services provided by the engineers who attended my property on Friday 10th May.
The two engineers were extremely efficient in detecting a leak from a radiator pipe buried in concrete which had remained undetected following several visits from various engineers sent from our insurers. Both engineers demonstrated the highest level of consideration for my family and were polite and courteous at all times. Please pass on my appreciation.
Mrs Fairfax, Staplehurst, Kent
Thank you for emailing the report and receipt following your engineer's inspection on 3rd May at my cottage in Staplehurst, Kent. I was very impressed with Leak Detection Specialists. It was easy to arrange an appointment. I was given a time to expect your engineer. He rang to say he would be slightly delayed, which I much appreciated.
Barry (your engineer) was quietly efficient and inspired confidence. It was obvious he was thoroughly expert at his job and he was able to detect the leak as well checking the whole system, which was reassuring. I hope it does not sound patronising if I say that Barry was polite? I would like to thank him, as well as Leak Detection Specialists, for an excellent job. I will be forwarding the report to the heating firm I use, with a recommendation about LDS in case they have other clients who may need to use your firm.
Shelly Farrow, Croxton
Russell was brilliant. He is very professional and knowledgeable and found the leak very quickly.
Ceri Davies, Cardiff
Lee gave us confidence in the way he handled the problem, and his wide knowledge base he was also very polite and easy to have round. Also checked with us next day that everything was ok. Excellent ambassador for your company. I only wish I could refer all our heating servicing to Lee. Many thanks.
Avril Barnes, Northumberland
Absolutely superb service. I am at last able to wash the dishes having not had hot water since Xmas. Special thanks to Mark from Bridlington for coming out on a Sunday and being 150% professional. Also found the whole leak detection process really interesting. Thank you!
Stuart Cleevely, Guildford
The chap that came out to us was brilliant. Very polite, thoroughly knowledgeable and a credit to your company. Happily we have the leak fixed now and need to go through the insurance pain...
Portland Prison, Dorset
We found the leak today within 1 foot of the 'X' marked by your operatives. I attach photos for your information. Thank you for your assistance.
Mrs Walker, Norwich
Russell was absolutely brilliant and a credit to the company.
I was really pleased with the work that Mark did - he kept me informed of the services he was carrying out and worked hard to find the source of the leak. Would highly recommend him and the service offered by Leak Detection Specialists.
Mr Patel, Birmingham
I had never heard of Leak Detection, I had many plumbers try to find my leak but Brett was spot on!
(Date: 15.01.2013) Engineer: Brett Hughes
For more customer testimonials please visit our website http://www.leakdetectionspecialists.co.uk/testimonials.htm